Writing custody instructions your spouse can follow

The most common gap we find in treasury custody reviews is not a flawed backup — it is the absence of a document that a non-technical spouse or adult child could follow without calling the holder for clarification.

Start with what you hold, not how it works

Your successor does not need a lecture on elliptic curve cryptography. They need to know:

  • That you hold assets in cold storage (not on an exchange)
  • Which devices or backup methods exist
  • Where to find written recovery materials
  • Who to contact for help (attorney, custody adviser, technically literate friend)
  • What not to do (enter seed phrases into websites, rush transactions during grief)

Name the objects, not the brands alone

Instead of “I have a Ledger,” write “There is a small USB device in the top drawer of the study desk, wrapped in a grey cloth sleeve. It is labelled with a piece of tape reading ‘Study device — do not plug in without reading this document.’”

Physical descriptions help successors who have never seen a hardware wallet identify the correct object among household electronics.

Include a decision tree

A simple flowchart on one page:

  1. Read this entire document before touching any device.
  2. Contact [name, phone] before entering any recovery words anywhere.
  3. If the device is damaged, do not attempt repair — contact [custody adviser or attorney].
  4. If you are unsure whether a website or phone call is legitimate, stop and contact [trusted person].

Review the document annually

Custody instructions go stale when you add a wallet, move a backup, or change your passphrase. We recommend reviewing the document on the same date each year — your birthday, tax filing day, or the anniversary of your first cold storage setup.

Getting a second opinion

Bring your draft instructions to a Successor Briefing session. Your designated person attends, reads the document with an adviser present, and asks questions while you are available to clarify — or authorises a briefing without your attendance if you prefer.