Contact
Reach Page Aspen Core to request a treasury custody review session or ask about offline wallet checklists. We respond within two business days.
We welcome inquiries about custody review sessions, checklist guidance, and successor briefing arrangements. Please describe your situation in general terms — do not include seed phrases, private keys, or wallet passwords in your message.
Response time: We reply to new inquiries within two business days, Tuesday through Saturday.
Office hours for sessions: Tuesday–Saturday, 10:00–18:00 KST. Initial inquiries are handled by email.
Before you write: If you are unsure which session fits, mention how many wallets you hold, whether you use hardware devices, and whether anyone else in your household knows about your backups. This helps us suggest the right starting point.